Meet Margaret, our newest team member!
Q&A with Margaret
Meet the newest member of our team, Margaret! We are so lucky to have her!
Margaret’s daughter, who is a patient
Q: What prompted you to work at Watertown Eye?
My seven year old daughter [pictured above] has Down Syndrome. I was so inspired and grateful when I took her to Dr. Koumjian for a second opinion regarding a vision concern that a “top” Boston hospital outpatient clinic was not addressing.
Dr. Koumjian did a thorough exam and took the time to make us comfortable and answer all of our concerns and questions. She diagnosed and corrected the problem. Nicole [Dr. Koumjian’s assistant] ordered special unbreakable frames (which were also adorable!) for my daughter. Peter [the Office Manager] was compassionate and silly, which put her at ease.
When I received the email about the office needing help while Nicole concentrated on her studies and applications to Optometry School, I was happy to respond. The hours they needed coincided with time I was free to work outside the home.
Q: What professional and/or life experiences have prepared you for working at Watertown Eye?
I am a Registered Nurse, a Certified Reflexologist and a Reiki Master. I have worked in healthcare for approximately 30 years. During nursing school, I worked for a family-owned pharmacy/medical supply store and it was one of my favorite jobs. I liked the family atmosphere and felt valued by the owners and inspired by the way they treated their customers. Watertown Eye feels like that, a family.
I am also, most importantly, the mom to six children. Three are young adults and launched into the world and three are growing at home. Having children of my own has helped me to assist the children who see Dr. Koumjian.
Q: What do you enjoy the most about working at Watertown Eye?
I have learned a lot of information about the eye, vision and health. I enjoy the expertise and teaching style of Dr. Koumjian. The office atmosphere is friendly and customer service and product satisfaction is a priority. I like the individualized time and attention I can take on patients. It may occur during a diagnostic test or while picking out frames.
I have also observed how Dr. Koumjian detects the early stages of many chronic conditions during exams and diagnostic screenings. She relays this information to patients’ primary care physicians, which makes for excellent preventative health.
Q: Has anything surprised you about working at Watertown Eye?
Oh, yeah! Peter does occasionally have very funny jokes!